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Get in touch with Rosa Support
This form is not intended for patients. If you have a question about an appointment, please contact your healthcare professional directly.
Frequently asked questions
Will it really take 5 minutes to set up?
Yes, depending on your use of Rosa:
- Signing up and activating your Rosa Profile will take you less than 5 minutes.
- Setting up Rosa Calendar takes between 20 minutes and 1 hour, depending on your needs and your way of working.
- Implementing Rosa eBilling will be a piece of cake, thanks to the help of our team.
Can I migrate my data?
Yes, but only if your current solution allows it.
Reach out to your current provider to get your data and let us do the migration for you.
What's free? What's not?
Rosa offers health professionals 2 plans. Rosa Free Forever and Rosa Membership.
All features of Rosa Free Forever are, as the name says, free to use by health care professionals. With the option to purchase SMS-packs for a fee.
The Rosa Membership allows health professionals to financially support Rosa in its mission to close the gap for digital healthcare in Belgium. The Rosa Memberships comes with additional features that are not available in the Rosa Free Forever plan. Rosa Membership, like Free Forever, allows health professionals to purchase SMS-packs for an additional fee.
Click here for a side by side comparison of Rosa Free Forever and Rosa membership.
Do I need a NIHII-number to join Rosa?
Yes, our sign-up process will ask for your NIHII number. Rosa has developed its products specifically for health professionals recognized by the NIHII, hence why having a NIHII-number is a prerequisite.
However, we understand that some specialties are not yet recognized by the NIHII. Rosa makes an exception to this rule for practitioners reimbursed by mutualities such as psychologists and osteopaths who have a visa number. If this is the case for you, contact us at support@rosa.be with your visa number, and we will set up your account.
Click here for more information about the sign-up requirements.
Can I use Rosa in my group practice?
Yes, Rosa is just as easy to use in a group practice as in a solo practice.
You can simply add your colleagues and/or support staff as users to the account. Afterwards, they receive an email to setup their password. They will have their own login credentials and own calendar.
You'll then be able to give your colleagues specific view accesses to your calendar.